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Know Your Gym's Mission Pt. 3

It’s not just about what you think the identity of your gym or fitness center should be. It’s more than that. It matters what all of the other people think: the employees, contractors and other stakeholders. The way to guide their understanding is by having a clearly stated, present-focused, mission statement. This is another in the set of articles I’ve been writing about values, vision and your mission. The overarching theme here is getting your business to work as smoothly as possible and for

Know Your Gym's Mission Pt. 2

Who Are You? Where You Are Going & The Vision Thing This is a follow-up to the article about the key values that you need to consider in regard to your customers. There are three things which customers value most, in my experience, that I elaborated in the first article of this topic. Beyond that, you will need to decide on your own list of values, because only you know the reason that you got into the gym ownership business in the first place. Likewise, only you can decide on the vision for y

Who Are You? A Foundation of Values

Who Are You? A Foundation of Values You know in your heart why you founded a gym and what you want to achieve with it. But as a small business owner, your success depends on the support, hard work and cooperation of all the people who are part of your organization. Your employees need to know why they are doing their jobs and be able to see a road map to find their way on the journey. Before you implement strategies to get you to where you want to go, you have to know where exactly that is. As

The Insights Of Bruce Lee

This quote from martial arts legend Bruce Lee is so simple, yet it says so much of what success is all about, in gym ownership, in business and life in general. You can spend hours doing little things or find the big things that matter; they may look the same at first. But when all the other things drop away you can still take the essential factors and use them to achieve the final outcomes you desire. This is what sculptors do when they carve a statue. Starting with an initial piece of stone t

Las Vegas Athletic Club Versus Life Time Athletic

There’s no time like the present to prepare for storms on the horizon. I’m reminded about this because one of the big boys has just arrived in town in a big way. The launch of Life Time Athletic into the local Las Vegas market has been a wake-up call, announced with all of the glitz and fanfare people expect of this town. I would like to use it as an example of how established local gyms can respond effectively to big-box corporate competition. When the big national or multi-national brands mov

Hey Gym Owners, Having Trouble Finding Content for Your Social Media Sites?

Read on for six simple and easy promos. These table top spinners turn an everyday contest into a Wow! adventure. Pair it with video and the spinning wheel pulls in viewers on social media. In fact, the spinner can become a promotion all on its’ own. Consider inviting members to spin the wheel and win a free month, a club tee shirt, a family membership, or a gallon of gas. Then, post their happy responses with a call out for guest to come in and try their luck. With a little creativity, this pro

Part II: Which is better...Personal Trainers and Compensation

Which is better, to hire a personal trainer as an employee or as an independent contractor? In Part I of this series we looked at the very basic options that both gym owners and personal trainers have when hiring and being hired. I received a great response with an overwhelming majority of personal trainers who work as independent contractors. I have yet to receive feedback from gym operators. Regardless, some of the personal trainer responses described their independent contracting experiences

Which is better to hire, personal trainers as employees or as independent contractors?

On fitness forums, I have seen this question posted quite frequently: Which is better, to hire a personal trainer as an employee or as an independent contractor? In the following weeks, I will attempt to explore this question from different topic angles with addressing the very basics. However, I would like to get a more in-depth perspective for my own personal knowledge as a gym owner. I ask for feedback from you, the reader, no matter where you fit in the fitness industry! As a Gym Owner Wh

Resolutions for Action

What your fitness business should do in 2022. At first glance you might think that I’ve already covered this topic for the year. But this is a little different; it’s intended to be a straightforward list of resolutions for the New Year. I want to make this a post about looking forward and in the last post on making plans there was a lot of content that I left out simply because there was too much good stuff for one post to cover. So, this is a list of what a fitness business should resolve to

Time To Reflect And Make Plans

How Does It Look? What Does It Mean? What Needs To Be Done? It’s a great time to draw a line under the past year by looking at what was good, what was bad and what looks to be changing. I’m not talking about Taylor Swift or politics here, but specifically in the marketplace that you serve as a small gym owner. I’ve been writing about a lot of different topics this year and it’s worth a review to remind readers of what’s been covered and some key points to take away. This is a list that covers

Fitness Trainer Sales Training Time

If I had wanted to be in sales . . . Yes, it’s true, if we wanted to be in sales, we probably wouldn’t be working in the physical fitness business, would we? I know that it’s a common sentiment in this business. People become fitness trainers for lots of reasons. However, I’ve yet to hear anyone convincingly state that they did it because they wanted to consistently up sell to the “platinum package deal” or make sure clients walk out with sacks full of merchandise. I get that. But this is a bu

Checklist for Hiring Personal Trainers

Do you use a checklist when you are hiring staff at your gym? What follows here is the checklist for hiring personal trainers that I use as a structure for the interview and hiring process. As a small business owner and fitness center owner and manager you have to be organized to the point of being obsessive compulsive. In the corporate world of big gyms and worldwide fitness franchises you get all kinds of support that’s not available to the independent owner. Being an independent business own

Fitness Professionals Who Continue to Inspire the Fitness Industry

Fitness Pioneers Who Continue to Inspire the Fitness Industry The fitness industry has seen some very inspirational figures that changed the way people perceive health and fitness. I am sure in some form or fashion, all of us that are part of the fitness industry today were inspired by at least one of these notable figures, Jack LaLanne, Joe Weider, and Arnold Schwarzenegger. These individuals redefined what it is to be fit and were pioneers in their time. These fitness gurus have redefined hea

Gym Brand Products Promotion

You know that you need to establish your brand name and image in the fitness industry, but how will you do that? Giving excellent customer service and providing state-of-the-art gym equipment and facilities are just some of the initial steps. You also need to create some buzz about your gym and appeal to the public at large. While we strive to get creative promotion ideas, we tend to overlook one of the simplest and most effective promotion technique – giving out promotional products. Using bra

Have Fun in Solving the Membership Retention Riddle!

Every fitness facility, large or small, well-established or just barely opening their doors, is faced with the retention riddle. Health and fitness is a commitment toward a better lifestyle. It requires time, conscious thought, planning, and let’s face it, a lot of hard work and effort! Everyone can agree that hard work and no play is no fun. What causes no fun? Lack of interest! So, at the very least, one can deduce that at least one step towards solving the retention riddle is to incorporate f

Cool Summertime Health Club Events and Promotions

Summer is the time when people start finding time to relax and have some fun. As people are becoming more and more health conscious by the day, health clubs are becoming a popular hangout for people of all age groups. Health clubs can leverage this demand to their advantage, and come up with events or promotions that people enjoy. This will also increase the popularity of the health club significantly. Here are a few simple ideas for cool summertime events and promotions in your health club. On

Top 10 Reasons Why New Gyms Fail

If you have opened a new gym, you must know that it is, after all, a new business. So you should be prepared to run and develop that business as a business. To do so, you must acquire knowledge about the fitness business industry, and also be aware of the pitfalls of why new gyms fail so you can be sure to avoid them. In my opinion, here are the top 10 reasons why new gyms fail… No business plan can be fatal to your new gym. Before starting a gym know: Capital is the life-blood of a business.

Optimal Temperature & Volume Settings for Your Gym

If you are an owner or operator of a gym facility, I am sure you get daily, if not hourly, requests to turn the temperature down/up or to set the music at a higher/lower volume. It can be difficult to balance all of your member requests and it will be impossible to make all your members happy. The best thing to do is to follow recommended guidelines so that way to can ensure your member base that you are following the rules to ensure their health and safety. Going to a gym is a great way to los

How Can Your Gym Offer Awesome Customer Service?

Customer service is important for any business to succeed. If you own a gym, your revenue source will be directly linked to your membership base. In order to ensure your gym business survives and remains competitive in today’s fitness industry market, you have to consistently provide your members with high quality service. Customer service plays a vital role in member acquisition and member retention — research by IHRSA shows interaction with fitness staff significantly decreases member dropout.

Best Fitness Business Owner Forums for Help in Running a Great Gym or Studio

Networking through the Internet has opened a whole new world for those in the fitness industry – from gym operators to personal instructors. It enables you to reach out to potential clients and effectively address your target audience. However, there aren’t many social networking sites for gym owners, connecting one fitness business owner to another. People looking to maintain their physique can easily reach out to their peers through social communities, but what about those looking for peer sup
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